Operators + engineers + agent teams
Put agent teams to work inside your business.
Start with one valuable workflow. Bravo brings operator judgment, senior engineering and specialized agents to build it, run it or teach your team to. Your people keep authority over priorities, permissions and production.
- Operating pedigree
- Anthem Pest Control, co-founded by Ben Morgan in 2017
- Engineering pedigree
- Elegant Software Solutions, founded by Tom Hundley in 2007
- Analytics division
- Climb Analytics, More Gain Capital's analytics division
- Delivery
- Senior engineering leadership directing AI agent teams
Inside your operation
Give agents a defined job. Keep people accountable for the result.
These are operating patterns from work delivered by Elegant Software Solutions, the firm our CTO founded. Explore the handoffs, the human checkpoint and the evidence each workflow leaves behind.
A real pattern, made visible
A quote starts with the request, not a blank form.
A sales rep can begin with a customer email or voice-note transcript. The agent prepares a structured quote for a person to review.
Read the MDSi sales quote agent case study- 01RequestEmail or voice-note transcript
- 02Agent workCatalog and pricing lookup
- 03Human checkpointSales rep reviews the quote
- 04Visible resultStructured quote and audit trail
Two ways to work
We run it, or we build it with you and teach your team.
Path 1
We run it
Bravo owns delivery end to end. You own the decisions.
- Architecture and build
- Independent QA on every release
- Releases, operations and support
You own: The priorities, and the go or no-go at every gate.
How we run itPath 2
We build it with you
We build alongside your people and teach them to run it.
- Pairing and code reviews
- Playbooks, runbooks and recorded decisions
- A planned handover
You own: The team we leave behind. Success is how little you need us afterward.
How we teach your team
Start with either path, or start with the first and move to the second.
What hands-on means
We don't hand you a roadmap and leave.
Strategy and platform choices are part of the job. So is everything after them. On a Bravo engagement, these are ours to do.
Own the architecture
A senior engineer designs the system and signs off on the structural decisions.
Write the code
AI agent teams write the custom code under that engineer's direction.
Review every change
An independent reviewer checks the exact work before it merges; additional model diversity is used where the workflow calls for it.
Run the pipelines
We set up and run the build, test and deployment pipelines, with environments defined as code.
Gate every release
An independent QA check on the exact release, with the evidence recorded, before it ships.
Release and support
We deploy, monitor and fix what's live, under a service level agreed in the engagement.
Write the runbooks
Runbooks, playbooks and recorded decisions, so the system never depends on one person's memory.
Coach your engineers
Pairing, code reviews and capability milestones for your team, when you want to own it.
Proof, not adjectives
Evidence you can check.
Every claim of hands-on work is backed by something you can look at: how the code was built, how releases were evidenced, and how the teams are run.
- Climb Analytics, a Bravo affiliateAI application deliveryAI agent teams generated the custom application code behind the Climb Analytics platform. Our CTO directed the work and set the architecture, the data contracts and the security model.Metric definitions record the formula and source fields behind each numberTenant-scoped data and role-based accessControlled releases, with deployment records and recorded testsSee the evidence
- A national telecom logistics companyAudit-ready deliveryOur CTO's team has supplied the change-control and release evidence for a client's recurring enterprise audits, showing auditors how each change reached production and who approved it.Documented change procedures and revision historyProduction changes traced to approvals and QA resultsDeployment and promotion recordsSee the evidence
- The operating methodThe operating modelHuman-led AI teams. A senior engineer gives each team its outcome and direction, specialist agents do the work, and a separate reviewer challenges the exact result before anyone calls it done.A daily standup against the actual workIndependent QA on every releaseRecorded decisions and acceptance evidenceSee the evidence
Why Bravo
Most technology firms have never run a route. Most operators have never shipped software.
We’ve done both, and we built Bravo so our clients get both in one accountable team.
The operating side
Ben co-founded Anthem Pest Control in 2017 and grew it from 1,500 accounts to more than 35,000 across three states in four years. Source
The engineering side
Tom founded Elegant Software Solutions in 2007, has held CTO-level responsibility for MDSi since 2017, and rebuilt his delivery model around AI agent teams. He is closing ESS in favor of Bravo.
Our own companies
We're building the kind of companies we help our clients become.
AI is part of how we run our own businesses. More Gain Capital, founded by Ben Morgan, combines a portfolio of operating companies with a focus on AI and data. Its companies give the work a practical setting: real teams, real customers and decisions their owners are accountable for.
Ben is bringing the judgment he developed building and running businesses into a new role: directing people, data and AI together. Working alongside Tom Hundley, who became More Gain Capital's Chief Technology Officer in March 2026, he is putting that approach into practice across the portfolio.
Bravo brings those capabilities together for clients: understanding the business, building the systems and helping leadership put them to work.
Ben MorganThe operating priorities and responsibility for adoption.
Tom HundleyThe engineering architecture and experience directing AI agent teams.
In progress: being implemented now
Your Peptide Brand: comprehensive AI automation
An active implementation within the More Gain Capital portfolio.
Before Bravo
Enterprise-class engineering, for companies like these.
Bravo is a new company. The engineering behind it is not. Over 25 years, our CTO and the firm he founded have built software for these companies, or connected their clients’ systems to them.
- AT&T
- Comcast
- Cox Communications
- Segra
- UPS
- FedEx
- ScanSource
- MDSi
- Coca-Cola
- NAPA
- RaceTrac
- Kimberly-Clark
- Church's Texas Chicken
- Simon & Schuster
- Georgia-Pacific
- Georgia Department of Revenue
- Goodwill
- MCI WorldCom
Work delivered by our CTO, Tom Hundley, through Elegant Software Solutions and in roles at MCI WorldCom, Magenic, Internal Data Resources, Bridgeline Digital, Sagepath and Koch Industries. These companies are not Bravo clients, and naming them implies no endorsement of Bravo.
Track recordWhat we do
One team for the strategy, the software, the data and the AI.
Fractional CTO leadership comes with the delivery team, so the person who sets the direction is accountable for the build. Every engagement is owned end to end by senior people.
- AI opportunity assessmentA fixed-price look at where AI and data will move your numbers, in priority order.Learn more
- Agentic AI and automationAgents that do real work inside your systems, with guardrails and audit trails.Learn more
- Custom software developmentWeb and mobile applications, portals and internal tools, built to fit.Learn more
- AI-ready data foundationPipelines, warehousing and data quality that reporting and AI agents can rely on.Learn more
- Analytics and reportingDashboards leaders use, with per-location access and numbers they trust.Learn more
- Fractional CTOSenior technology leadership plus the delivery team. The build is included.Learn more
Also: AI governance and adoption, executive AI agents, AI enablement and training, systems integration and EDI, modernization and cloud migration, applied machine learning, and managed operations. See the full catalog
Engagement models
Buy leadership, a first quarter, or a team.
Either path can start as senior leadership, a defined first quarter, or an ongoing team. The first call is free, prices are quoted per engagement, and every proposal names what we are accountable for and how it will be measured.
- Leadership
Fractional CTO
Senior technology leadership plus the delivery team, not a full-time hire.What’s included - Time-boxed
90-day modernization sprint
A 90-day sprint: target a first running workflow by day 30, with prerequisites agreed up front.What’s included - Ongoing
Dedicated delivery team
Senior engineering leadership and an agent team for ongoing work.What’s included
The Bravo build process
Four stages, with a go or no-go decision at every gate that stays yours.
How it works- 1AssessRank what is worth doing
- 2DesignAgree scope, measures and price
- 3BuildAccept each working release
- 4OperateMeasure adoption, review monthly
Guardrails and adoption are part of the design: define the permissions, approvals, records and independent review each workflow needs. Agree adoption measures and an operating review when Bravo runs the work. Also available: fixed-scope builds with a quoted price and schedule, and managed operations after launch.
AI-native delivery
The art and science of building with agent teams.
Our CTO directs specialized agents that plan, build, test and document, with independent review before work ships. The exact gates depend on the workflow and its agreed authority. This is how his firm has delivered the agent work in our track record.
- A senior human owns the architecture and the outcome
- An independent reviewer checks the exact work
- Actions and approvals are recorded to the agreed scope
- ArchitectPlans the change
- BuilderWrites the code
- ReviewerA different model checks it
- QATests behavior
- SecurityReviews risk
- DocsRecords what changed
Climb Analytics
See your whole operation from higher ground.
Climb Analytics is More Gain Capital's analytics and professional-services division for home-service operators. It connects to FieldRoutes, Podium and Applause and turns them into one live picture of revenue, retention, technician performance and what's coming next.
Building custom software with us? It can ship with a Climb Analytics reporting dashboard, so the new system reports on day one.
About Climb AnalyticsTrack record
Shipped to production, not left in a deck.
Selected work delivered by Elegant Software Solutions, the engineering firm our CTO founded, including the platform it built for Climb Analytics.
- Loose email or voice note
- Conversational quote agent
- Catalog and pricing lookup
- Structured quote for review
- Audit trail for leadership
MDSi
A conversational quote builder for the sales team
- Production exception
- Agent researches the bug
- Failing test written first
- Three-model review
- Fix shipped, customer notified
MDSi
An agent pipeline that fixes production bugs end to end
- Calls and texts from Podium
- Card numbers redacted
- Transcription
- Coaching analysis
- Coaching for reps and technicians
Climb Analytics with Anthem Pest Control
Call-center coaching analytics for pest control operators
Industries
Deepest where work happens in trucks, on routes and at customers' doors.
Home and field services, multi-location operators, distribution and logistics, and the private-equity firms that back them.
Leadership
Led by the people who built the businesses.
- The operator
Ben Morgan
Chief Executive Officer
- The engineer
Tom Hundley
Chief Technology Officer
The finance leadChad Davidson
Chief Financial Officer
Tell us what the business needs. We'll quote the software.
Bespoke software tailored to how you operate, built with AI and decades of experience. Send us the problem and we'll come back with a scoped proposal.